Frequently Asked Questions
Practical details about sessions, fees, insurance, and how to get started.
Sessions are $140 CAD for 50 minutes. Payment is accepted by e-Transfer, Mastercard, and Visa.
All sessions are held online, so you can attend from wherever you're comfortable. Sessions are 50 minutes long and available Monday to Friday, including evening availability. Emerald is based in Duncan, BC and offers online counselling for youth and adults across Canada (BC, AB, SK, MB, NL, YT, NT, NU).
Yes, direct billing is available for many insurance plans. As a Canadian Certified Counsellor (CCC), Emerald's services should be covered on many healthcare plans. It's recommended that you confirm coverage with your provider before booking.
Yes. Emerald offers a free 20-minute consultation for anyone considering therapy. It's a chance to ask questions and get a feel for whether it's a good fit, with no obligation to continue.
In Emerald's words: "During our first session, we will dive into everything that makes you, you! I want to explore how your life experiences affect your current struggles. Together, we can explore goals and collaborate in a safe space."
Please provide as much notice as possible if you need to cancel or reschedule. [Cancellation policy to be confirmed. Please ask about it during your consultation.]
Emerald is currently accepting new clients. The easiest way to start is to book a free 20-minute consultation through the online booking page.
Still have questions?
Reach out through the contact form, or bring your questions to a free 20-minute consultation.